When booking a service with Olivia Joy Kinesiology the service is payable upon booking.

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Rescheduling of services is free when more than 24 hours notice is provided.

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If you wish to cancel and obtain a refund, a small administration fee of $2.50 will apply to your booking and to process your refund.

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Any bookings cancelled with less than 24 hours notice incur a $50  cancelation fee, however you  may transfer your time allocation to another person free of charge.

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No shows will incur a full loss of service Fee.​

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If your running late (more than 5 minutes), a small fee of $20 will be a payable to hold your appointment until you arrive. Some appointments may need to be cut short if lateness is longer than 30 minutes so as not to impact other clients booked in after your appointment.

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